Shipping, Returns and Refund Policy
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with the tags and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us at contact@beexfly.com. Please note that returns must be sent to the following address: selles@beexfly.com
If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items that have been returned to us without first requesting a return will not be accepted.
You can always contact us with any questions regarding a return at the contact@beexfly.com address.
Damage and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or you receive the wrong item, so that we can assess the problem and remedy it.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as perishable products (such as food, flowers or plants), personalized products (such as special orders or personalized items) and personal care products (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases. Please contact us if you have any questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.